FAQs
Yes, please see the full terms and conditions for the '$30 Eats' promotion.
Complete the form at experienceadelaide.com.au/voucher between 9:00 am 13 October 2022 and 9:00 am 24 October 2022. Be sure to look out for your verification email, click the link and you’ll go into the draw. Winners will be emailed by 5.00pm 27 October 2022 with their QR code voucher.
$30 Eats vouchers can be used:
- to make a complete purchase where the price is up to $30 or to subsidise a purchase where the value is over $30 (ie you pay the difference).
- for food only (cannot be used for any drinks)
- for dine-in only, not valid for takeaway
- at participating businesses in the city or North Adelaide
A full list of participating businesses in the CBD and North Adelaide will be available here. Every effort is made to keep the list current however, in the current climate, there may be circumstances where a business needs to close with little or no notice. We recommend contacting the business to check before you arrive.
Some businesses may only operate and/or allow the $30 Eats QR code voucher to be redeemed on certain days. We’ll include any information they supply included on the website. Please be sure to check each business listing to make sure you note any special conditions. Due to the current challenging circumstances for businesses, we recommend contacting the business before you arrive to redeem your voucher.
No. While we’d love as many eligible food businesses as possible to participate, there are some businesses who have not registered with us to participate in the $30 Eats voucher promotion.
The $30 Eats voucher promotion is valid for the food component of a dine-out meal. All participating businesses are listed throughout the redemption period. You may use your voucher at a participating bar for the food component of your visit. You may visit any participating coffee shop however the voucher is only valid for food, not coffee drinks.
This depends on how the point of sale system is run at the business. Only one $30 Eats voucher can be used with each transaction – this is a technical system restriction. However, if the business is prepared to split the bill and charge each customer separately, multiple vouchers can be used. For example, four people go out to lunch and sit at one table. If each guest purchases their meal separately, they can use one $30 Eats voucher per transaction. If the business will not split the bill and only accept one payment, then only one $30 Eats voucher can be redeemed across the group.
We recommend that you contact the participating business directly to ask if more than one $30 Eats voucher can be used.
The $30 Eats QR code voucher can only be scanned once with a transaction. If you combine your payment, you can share the voucher but if you want to pay separately, it is not possible to share the $30.
First, please be sure the business is participating in the promotion.
Some businesses ask for payment at the beginning, others at the end. When it is time to pay, you’ll need to present your $30 Eats QR code for the business to scan. Each voucher has a unique registration number, an expiry date and includes a QR code for scanning. The business will scan the QR code and once it’s confirmed as valid, they will enter the voucher (up to $30 value) and charge you any remaining balance on your dine-in food. Adelaide Economic Development Agency (AEDA) then provides the value of the voucher back to the business directly.
No, any amount remaining on the $30 Eats voucher is forfeited. Eg if your total bill comes to $20, the remaining $10 of the voucher is forfeited.
No, vouchers are only valid to go towards food. They cannot be redeemed for cash. Any unused value of the voucher is forfeited and cannot be redeemed for cash.
Yes, as long as you have the QR code, the business can scan the voucher however there is no need to print anything. The QR code can be scanned from your phone.
It’s no secret that local businesses have been hit hard by Covid-19. This promotion is designed to stimulate economic activity specifically for hospitality in the CBD and North Adelaide. Adelaide Economic Development Agency (AEDA) is managing this voucher promotion with the support of the Government of South Australia.
$30 Eats vouchers can be redeemed from 9:00 am ACDT Monday 7 November 2022, and expire at 06:00 am 1 February 2023.
All winners were emailed their voucher between 24 October and 27 October. If you can’ find your voucher, here’s what to do first:
Check your spam and junk inbox.
Double check what email address you used to enter the promotion. If you have more than one, be sure to check both.
Still can’t find your voucher? That’s okay! You can email campaign@aedasa.com.au and we will arrange for your voucher to be resent. Be sure to include the email address you entered with and your name and phone number so we can search for your unique voucher.
If the QR code is not visible on your email (make sure you load all images), it is likely this is likely you are looking at another promotional email. You will need your QR code to redeem your voucher. Please note you would have received your voucher with the unique QR code by email between 24 October and 27 October 2022
If your voucher has been scanned and the QR code and it's coming up as 'invalid', it could mean that the voucher has already been redeemed, or that the business has accidently scanned the QR code twice. We're able to confirm the voucher status. Please email campaign@aedasa.com.au